Shipping policy
Shipping Policy
We ship worldwide and aim to make delivery as smooth and reliable as possible.
Shipping methods
We primarily use UPS for most orders, as it offers fast and reliable delivery with full tracking.
In some cases, depending on the destination, parcel size, or logistics, we may use other trusted carriers to ensure the best delivery option for your order.
All shipments include tracking information, which will be shared with you as soon as your order is dispatched.
Processing time
Most items are made to order within 1–2 business days.
Once your order is ready, it will be shipped promptly.
Delivery times
Estimated delivery times may vary depending on your location and the carrier used, but typically:
- Europe: 1–4 business days
- USA & Canada: 2–7 business days
- Rest of the world: 5–15 business days
Please note that these are estimates and may be affected by customs or local conditions.
Customs and import taxes
For orders outside the EU, customs duties, import taxes, and related fees are not included in the item price or shipping cost.
These charges are the buyer’s responsibility.
Delivery information
To ensure smooth delivery, we may contact you to request a phone number and/or email address for the carrier.
Providing this information helps avoid delays or delivery issues.
Shipping issues
If you experience any issue with your delivery, please contact us and we will do our best to help resolve it quickly. We reserve the right to choose the most appropriate shipping method for your order.